1029 Martin Luther King Jr Way, Merced, CA 95341

(209) 722-3552

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INSTALLATION TECHNICIAN

April 2019

Are you an overachiever with a track record of success as an Installation Technician?

Are you seeking a career with an innovative and growing company?

Do you like placing things in order and solving problems that make a positive impact?

We are seeking an exceptional Installation Technician to join our team.

We are a small dynamic retail company that is looking for an Installation Technician from 8:00am to 5:00pm, Monday to Saturday.  We are a respectful and friendly group of 6 individuals, and our company is recognized as an industry leader in our region. The position is available immediately.

With a focus on product installation and customer service delivery, this position requires a detail-oriented, highly organized and dedicated professional with advanced interpersonal skills.

Overview of the Position:

The Installation Technician is a key member of our team, directly reporting to the Manager and closely interacting with our sales team. This role is responsible for installation of electronics equipment into automobiles.

A key factor in our recruiting effort is to find a candidate that has a strong alignment with our core values and our dynamic company culture. We do our jobs well and have fun doing them.

Important Note: Please read the Response Information at the end of this job description before applying.  We will NOT consider applicants who have not followed the instructions.

Accountability

    

Associated Tasks

Product Installation

Installation of electronics products (stereos, speakers, amplifiers, navigation equipment, communication equipment and security/remote start/tracking equipment)

Troubleshooting

    

Effectively diagnose/repair issues with electronics product (stereos, speakers, amplifiers, navigation equipment, communication equipment and security/remote start/tracking equipment)

Sales Process Support

    

Support showroom sales team with execution of company sales process and liaise as requested.

Project Quotes

    

Each estimate jobs to include all parts/labor.  All quotes to be signed off by both sales’ agent and technician.

Product Knowledge

    

Attend all in-store product demonstration and education sessions to stay up to date on current product/service offering.

Last Contact

    

Provide in vehicle customer orientation when they pick up their vehicle using standard quality control checklist.

Telephone/Email Reception

    

Receive and forward telephone/email inquiries

Organization and Cleanliness

    

Clean/dust/organize shelves, counters and tables

Company Profile:

Our company is all about helping our customers better enjoy their driving experience. We are a collective team of enthusiasts that are passionate about providing a high level of customer service and top quality, cutting edge electronics products. 

Response Information:

Our company is fast growing and offers competitive compensation with significant opportunities for learning and career development. 

To apply to this position, please email your resume and a cover letter that includes the following table to carplusmerced@gmail.com.  Under "I meet this qualification" please write "Yes" or "No" in Blue Text.

Section 1: Confirm that you meet the required qualifications

Required Qualifications


I meet this qualification:

"Technical Skill" required qualifications:

    

     Demonstrated experience working as a key Installation Technician

Yes / No

     Track record of proficient customer service skills and delivery

Yes / No

     Experience working with small retail companies and/or start-up companies

Yes / No

     Ability to work with MS Windows, Word, Excel, QuickBooks

Yes / No

"Soft Skills" required qualifications:


     Take pride in achieving excellence

Yes / No

     Reliable and dependable - someone who keeps their commitments

Yes / No

     Excellent and clear communicator, including both verbal and written skills

Yes / No

     Self-motivated and self-driven, with demonstrated ability to quickly figure things out by yourself

Yes / No

     Strong problem solving and creative thinking skills

Yes / No

     Demonstrated high levels of integrity, respectfulness and honesty

Yes / No

Section 2: Promote and market yourself by answering the following questions:

"What example (any situation from your experience) best demonstrates that you are an overachiever with success in Installation Technician and Customer Service?"

Please note that we will not consider applicant who does not send a cover letter with the above table completed.

411:

Role Tile: Installation Technician


Employment Type: Full Time


Compensation: $12.00 to $18.00/hr to start, depending on experience and competency


Comments: Strong possibility of advancement based on job performance and execution of results.


 Instructions: To apply to this position, please email your resume and a cover letter that includes the following table to carplusmerced@gmail.com.  Under "I meet this qualification" please write "Yes" or "No" in Blue Text.

While all applicants are thanked for sending in their applications, only those selected for interviews will be contacted.  No phone calls please.